Archive:May 2023

1
Does your Marketplace need to be “INFORM-ed” by June 27th? The New INFORM Consumers Act Could Significantly Impact Online Marketplace Operations
2
Australia: ASIC revises its IDR reporting framework – are you ready?

Does your Marketplace need to be “INFORM-ed” by June 27th? The New INFORM Consumers Act Could Significantly Impact Online Marketplace Operations

By John ReVeal, Judie Rinearson, and Katie Staba

The Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act (the “INFORM Consumers Act” or “Act”) (https://www.congress.gov/117/bills/s936/BILLS-117s936is.pdf ) which passed on December 29, 2022 will come into effect on June 27, 2023.  Originally intended to address increasing consumer complaints about online marketplace purchases of counterfeit or defective products from third party sellers, the Act requires both collection, verification and, in certain cases, disclosure of third party seller information to combat this perceived marketplace unaccountability. 

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Australia: ASIC revises its IDR reporting framework – are you ready?

By Daniel Knight and Hugo Chow

All holders of an Australian Financial Services License (AFSL) with a retail client authorisation will need to comply with ASIC’s internal dispute resolution (IDR) reporting framework. Summary reports will need to be provided to ASIC on a 6 monthly basis, highlighting the status of each client complaint. Reporting obligations commence from 1 July 2023 (for reporting in January or February 2024). AFSL holders should put systems in place now to ensure all required information is being captured.

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