Archive: January 20, 2022

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Do Consumers Really Need More Financial Protections? The UK Government Says Yes!

Do Consumers Really Need More Financial Protections? The UK Government Says Yes!

By Judith Rinearson and Kai Zhang

In May 2021, the UK‘s Financial conduct authority (FCA) published a consultation paper proposing there would be a “new consumer duty“.[1]  The central proposition is that a firm must deliver “good outcomes” for consumers which is then supplemented by additional requirements. 

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